Welcome to Carillion telent
Carillion telent is the company dedicated to transforming the way support is delivered nationwide to Openreach. We aim to be the UK’s leading network installation business, harnessing and enhancing the skills of our people to deliver high quality cost effective services.
Our values focus on respect for people, service commitment, integrity, teamwork, confident delivery and innovation. They build upon those of our parent companies (Carillion and telent) and are consistent with those of our client, Openreach.
A press release issued on the 13th of October 2009 confirmed:
Carillion telent joint venture signs contract with Openreach for support services contract worth in the region of £1 billion
A Carillion telent joint venture has signed a 7-year contract to provide nationwide support services for Openreach, BT’s local access network business.
Under the contract, which follows a letter of intent signed in August this year, the joint venture will deliver a range of engineering, support and maintenance services, consolidating work currently carried out by a number of outsourced suppliers. Services will include delivery of support and installation services, and asset management and maintenance, across Openreach’s five regions - London and Home Counties, the South East, Midlands, Wales and West, the North, and Scotland.
Transition arrangements are now in place and the team is transferring work from the seven existing outsourced contracts to Carillion telent to provide one, consolidated national supplier.
The integrated joint venture will be a 60:40 Carillion telent partnership.
John Small, Managing Director for Service Delivery, Openreach, said: “Openreach is introducing a new way of working with a single nationwide supplier that will drive up quality and lower our cost base, allowing us to continue to build a strong and healthy business. It will deliver more straightforward processes for our people, who are key to the success of this transition. We look forward to Carillion telent’s support with all our transition plans, and are keen to build on our strong partnership with the joint venture to deliver continuous improvements going forward.”
Carillion Chief Executive John McDonough said: “The award of this nationwide contract that will transform service delivery for Openreach further reinforces Carillion’s position as a leading supplier of support services for infrastructure and buildings. This builds on the strong relationship Carillion already has with BT, for whom we have provided an integrated facilities management service for its UK estate since 2001. The Carillion telent joint venture has outstanding skills and resources and we look forward to working in partnership with Openreach to support them in delivering a first-class service to their customers.”
Mark Plato, Chief Executive of telent added: “Today’s contract award cements a long-standing relationship with Openreach, during which telent has provided a wide range of different services and projects on a national scale. Underlining telent's reputation for high quality and reliability, we have been responsible for the successful delivery of services covered by the new contract across a number of Openreach’s regions for some years. With Carillion’s extensive support services expertise, I am confident that we will be able to seamlessly transition to the national contract and so support Openreach's transformational plans and the upgrade of the UK’s access network, while unlocking greater efficiencies across Openreach's business.”